Post by Ophelia Fuilteach on May 4, 2009 10:01:14 GMT
Following is a list of our lovely, gorgeous and all-round magical staff who are here to assist you with any queries or problems you may have.
Please try your best to follow this guide for getting the quickest response to your issue/question.
Click Here
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Mentors:
Mentors should be your first port of call. If a Mentor cannot help you, you can move up the chain of staff.
If your query is:
Anything to do with not knowing what to do next regarding setting up a character.
You're new and lost
Navigation assistance/where to find something
Find a 'friend'/rp partner
Advice/ideas about your character/s
Practise RP
Feedback on your RP
General help/problems understanding something
then contact a MM Mentor
Mentor #1
TBC
Mentor #2
TBC
Moderator:
If your query is:
Problems doing something
Common room passwords
Not sure who to contact regarding something
About a Mentor
About the secret chamber
You want a thread locked/unlocked
About points
then contact our moderator
Millicent Bulstrode
Click to PM Millicent!
Admins:
If your query is:
Wanting to report a member/break of rules (please provide a link)
A minor complaint
Restricted sections passwords (except for Draco's private suite)
Not sure who to contact regarding something
Reporting a broken link
Minor plot/storyline approvals
Asking if character profile has been approved and can start rping
Questions about rules
Suggestions about board
You are a Mentor or a 'special member' and you need to ask a question about your role
then contact admin:
Harry Potter
Click to PM Harry!
Lucius Malfoy
Click to PM Lucius!
Silvery Light
Click to PM Silvery!
Head Admin:
NB: Please do not contact Draco unless it is absolutely necessary. Draco is the head admin, and as such is extremely busy. Mods and mentors are here to help you out, Draco should be your LAST port of call. Thank you for understanding!
Please try your best to follow this guide for getting the quickest response to your issue/question.
Click Here
****************************************************
Mentors:
Mentors should be your first port of call. If a Mentor cannot help you, you can move up the chain of staff.
If your query is:
Anything to do with not knowing what to do next regarding setting up a character.
You're new and lost
Navigation assistance/where to find something
Find a 'friend'/rp partner
Advice/ideas about your character/s
Practise RP
Feedback on your RP
General help/problems understanding something
then contact a MM Mentor
Mentor #1
TBC
Mentor #2
TBC
Moderator:
If your query is:
Problems doing something
Common room passwords
Not sure who to contact regarding something
About a Mentor
About the secret chamber
You want a thread locked/unlocked
About points
then contact our moderator
Millicent Bulstrode
Click to PM Millicent!
Admins:
If your query is:
Wanting to report a member/break of rules (please provide a link)
A minor complaint
Restricted sections passwords (except for Draco's private suite)
Not sure who to contact regarding something
Reporting a broken link
Minor plot/storyline approvals
Asking if character profile has been approved and can start rping
Questions about rules
Suggestions about board
You are a Mentor or a 'special member' and you need to ask a question about your role
then contact admin:
Harry Potter
Click to PM Harry!
Lucius Malfoy
Click to PM Lucius!
Silvery Light
Click to PM Silvery!
Head Admin:
NB: Please do not contact Draco unless it is absolutely necessary. Draco is the head admin, and as such is extremely busy. Mods and mentors are here to help you out, Draco should be your LAST port of call. Thank you for understanding!
Only contact Draco with the following queries:
Affiliating requests
Technical difficulties
Donating towards ad-free service
Major complaints
Major plot/storyline idea
Requesting another account (only if you have been active for 3 weeks) or requesting to take-over a ready-made account.
Reporting a fault on the board
You are an admin or a Moderator and you have a question about your role.
Draco Malfoy
Please read 'Contacting staff and special members thread here for a more detailed description of who to contact and/or where to post regarding particular issues.
Thank you. If you do not get a reply to your PM for a whole week, then you may contact another staff member or special member. Please do not contact 2 different people with the same question at the same time. We are here pretty much everyday, and you won't usually have to wait long for replies.
*Originally posted by Ophelia Fuilteach - edited by Silvery Light.
